Refining your decision-making process

When you have your team in place, pinpoint who will incorporate the perspectives and opinions of the selection committee members and make the final vendor selection decision. You may want to have the only and final say in the selection, which may simplify the process but leave you open to criticism if employees experience problems later and the negativity that the decision didn’t take into account staff needs and preferences.

tip.eps Involve the influential people from your practice in the process even if they’re not thrilled with the idea of using a computer to document patient care. In fact, get those naysayers engaged early so that you have ample time to address their concerns. When you get them on your side, their voices will provide invaluable support. Sometimes your harshest critics can become your most fervent supporters.

You can use several approaches to govern how you select a vendor. Review these three strategies to determine which one works best for your office culture and overall style of leadership.

Democratic

You can make decisions as a democracy and allow all participants to have an equal vote in the selection process. Here are the upsides:

Everyone feels involved and has less room to complain about the decision.

The perspectives of every stakeholder group are included in the selection process; therefore, the chosen vendor is more likely ...

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