Considering security and privacy
Security is a hot-button issue, especially in the world of medical recordkeeping. No one wants their personal, private healthcare information to get into the wrong hands.
As you review potential EHR vendors, prioritize security features so you can feel confident in telling your patients that their medical info is safe and protected. Some potential patient privacy concerns may include
Who can view chart information (other physicians, lab techs, pharmacists, front office staff, and so on)
How information is shared with other stakeholders
What information, specifically, is found in a medical record
How much other personal information is available electronically and to whom (Social Security number, insurance ID number, and names of relatives)
What, if any, outside entities may request electronic health information (potential employers or relatives, for example)
How information is stored and backed up
How record access history is recorded to assure that only appropriate staff look at files
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