IT staffing
Regardless of what type of hosting you choose, you need some help in the IT department, if for no other reason than to assist you with maintenance and repair of your workstations, scanners, or fancy tablets. If you don’t already have a technology support service, start shopping for one. Your vendor rep should have some suggestions, and an IT specialist may be available as part of your EHR package. Be sure to check with your rep for more information. Also, see if your local hospital is willing to help support you in this area.
Though your IT representative may not have all the answers to your tech questions, he or she should have the ability to seek out and report those answers to you.
Evaluating Clinician and Staff Readiness
When you have an idea of your technical readiness, think in detail about clinician and staff readiness, particularly in terms of culture and technical knowledge. The sooner you know how ready your staff and physicians are for EHR, the quicker you can move forward with implementing the goals and benchmarks detailed in your timeline.
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