Monitoring recordings

Now that we know how to record calls, we will show how to retrieve them in order to listen them.

How to do it…

  1. To visualize the recorded calls, go to PBX | Monitoring.
  2. In this menu, we will be able to see the recordings stored in our system. The displayed columns are as follows:
    • Date: Date of call
    • Time: Time of call
    • Source: Source of call (may be an internal or external number)
    • Destination: Destination of call (may be an internal or external number)
    • Duration: Duration of call
    • Type: Incoming or outgoing
    • Message: This column sets the Listen and Download links to enable you to listen or download the recording files.
  3. To listen to a recording, just click on the Message link and a new window will popup in your web browser. This window will ...

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