Extension's summary

This report will display the extension number, the user, the total number of incoming calls, the total number of outgoing calls, the total time (incoming calls), the total time (outgoing calls), and a details link.

How to do it…

  1. Select the time interval.
  2. Select an extension, a trunk, or a queue.
  3. Press the Show button. The result is a report of the calls as shown in the next figure:
    How to do it…
  4. If we click on the Details link, the result will be a pie chart of the calls, as shown in the next figure.
    How to do it…

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