Changing the language of a call flow

Whenever we want to change the language of an inbound call to whatever language we want, we can use the option named Language in the Inbound Routes menu and in the Extensions menu.

How to do it…

  1. Set the language option in the Inbound Routes menu.
  2. Set the language option in the Extensions module as well. This will display all the system recordings in the specified language.

Using these options, we can set the language to any text (up to 20 characters long) as the language code. Elastix's IP-PBX engine (Asterisk) will look for a folder with the same name as the one we entered in the /var/lib/asterisk/sounds directory. For example, for an incoming DID that must be displayed in Brazilian Portuguese, we must enter the ...

Get Elastix Unified Communications Server Cookbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.