Routing calls based on caller ID
This feature enables our system to look up a caller's name related to a number in the system's phonebook or database, or via an HTTP lookup, and displays it on the phone. This feature can be used with Asterisk Gateway Interface (AGI) scripts, allowing us to do a database operation or a screen pop-up based on this caller ID-caller name relationship.
How to do it…
The next step shows us how to set up our system to enable any features to any caller ID received in an incoming call:
- Click on CallerID Look-up Sources to enable this feature.
- Add Source Description for the source in which the caller name will be searched and select Source Type.
How it works…
This module searches for the caller ID by using the following options: ...
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