Bibliografía
BOLTON, Robert Ph. D. (1979), People Skills. How to Assert Yourself, Listen to Others and Resolve Conflicts, Prentice Hall-A Touchstone Book.
BOLTON, Robert y GROVER BOLTON, Dorothy (1996), People Styles at Work. Making Bad Relationships Good and Good Relationships Better, AMACON, American Management Association.
—(1984), Social Styles/Management Style. Developing Productive Work Relationships, AMACON, American Management Association.
DOUGLAS, Merril E. y DOUGLAS, Donna N. (1997), El management del tiempo en el trabajo en equipo, Paidós Empresa, pp. 30-45.
MERRIL, D. W. y REID, R. H. (1989), Personal Styles an Effective Perfomance, Chilton Book Company.
WARREN, Arnie (2000), La gran conexión, Colección Empresa XXII-Urano.
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