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Effective Time Management: Using Microsoft® Outlook® to Organize Your Work and Personal Life by Lothar Seiwert and Holger Woeltje

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Think Before You Communicate

If you keep a few guidelines for writing better messages in mind, you help others, because your messages can be processed better and more quickly. On the other hand, if you compose and send each message at lightning speed without thinking, you end up losing the most time by trying to win time. It pays to invest a little bit more time into choosing your words wisely. In the end, you will find yourself coming up with more concrete and to-the-point answers, which lead to fewer inquiries and thus to noticeable time savings on both sides.

Make Your Text Easier to Understand: Always Adjust It to the Recipients

When you are writing a message, try to put yourself in the position of the recipient:

  • Is this message relevant to the ...

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