Acknowledgements
My thanks to the members of the research teams I have the privilege to be a part of, particularly Jeremy Dawson and Joanne Richardson, whose thinking and collaboration have influenced the preparation of this latest edition of Effective Teamwork. Lynn Markiewicz continues to inspire my thinking through her work in AstonOD and many of the examples of good practice either spring from her work in organizations or have been tested by her in challenging organizational settings. Thanks also to Lilian Otaye who patiently and kindly helped develop case studies, find useful web sites for readers and ensure a finished product. And to Ellie Hardy for so carefully proofreading and indexing to the high standards of an Oxford English scholar. And thanks to readers of previous editions who have offered useful suggestions for improvements.
Michael West Lancaster University Management School, and The Work Foundation May 2011
