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Effective Teamwork: Practical Lessons from Organizational Research, Third Edition

Book Description

Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies.

  • A new edition of a bestselling book on teamwork from an acknowledged leader in the field

  • Offers a unique integration of rigorous research with practical guidance to develop effective leadership teams

  • Features new chapters on virtual teams and top management teams, plus contemporary themes of ethics and values

  • Utilizes research based on positive psychology techniques

Table of Contents

  1. Cover
  2. Title page
  3. Copyright page
  4. Dedication
  5. Acknowledgements
  6. Part 1: Team Effectiveness
    1. Chapter 1: Creating Effective Teams
      1. Task and Social Elements of Team Functioning
      2. Team Effectiveness
      3. Key Revision Points
      4. Further Reading
      5. Web Resources
    2. Chapter 2: Real Teams Work
      1. Why Work in Teams?
      2. Barriers to Effective Teamwork
      3. What is a Team?
      4. What do Teams do?
      5. How can we build Effective Teams?
      6. Conclusions
      7. Key Revision Points
      8. Further Reading
      9. Web Resources
  7. Part 2: Developing Teams
    1. Chapter 3: Creating Teams
      1. Personality and Ability
      2. Teamwork Skills
      3. Diversity of Team Members
      4. Benefiting from Team Diversity
      5. Implications of Diversity
      6. Key Revision Points
      7. Further Reading
      8. Web Resources
    2. Chapter 4: Leading Teams
      1. The Three Team Leadership Tasks
      2. The Three Elements of Leading Teams
      3. Tripwires for Team Leaders
      4. Developing Team Leadership Skills
      5. Self-managing or Shared Leadership Work Teams
      6. Key Revision Points
      7. Further Reading
      8. Web Resources
    3. Chapter 5: Team Training
      1. The Stages of Team Development
      2. Types of Team Training Interventions
      3. Conclusions
      4. Key Revision Points
      5. Further Reading
      6. Web Resources
  8. Part 3: Team Working
    1. Chapter 6: Setting Team Direction
      1. Team Objectives
      2. The Elements of Team Vision
      3. Strategy for Teams
      4. Key Revision Points
      5. Further Reading
      6. Web Resources
    2. Chapter 7: Team Playing
      1. Interaction
      2. Information Sharing
      3. Influencing and Decision Making
      4. Creating Safety in Teams
      5. Key Revision Points
      6. Further Reading
      7. Web Resources
    3. Chapter 8: Team Quality Management
      1. Groupthink
      2. Team Pressures to Conform
      3. Obedience to Authority
      4. Team Defence Mechanisms
      5. Commitment to Quality
      6. Task Focus/Constructive Controversy
      7. Encouraging Constructive Controversy in Teams
      8. Conclusion
      9. Key Revision Points
      10. Further Reading
      11. Web Resources
    4. Chapter 9: Creative Team Problem Solving
      1. Team Innovation
      2. Creative Problem Solving in Teams
      3. Techniques for Promoting Creativity within a Team
      4. Using Creativity Techniques in Team Meetings
      5. Other Influences on Team Innovation
      6. Key Revision Points
      7. Further Reading
      8. Web Resources
    5. Chapter 10: Team Support
      1. The Emotional Life of Teams
      2. Social Support
      3. Support for Team Member Growth and Development
      4. Balance between Home and Work Life
      5. Social Climate
      6. Conclusions
      7. Key Revision Points
      8. Further Reading
      9. Web Resources
    6. Chapter 11: Conflict in Teams
      1. Team Conflicts
      2. Types of Team Conflict
      3. Resolving Team Conflicts
      4. Organizational Causes of Conflict
      5. Interpersonal Conflicts
      6. Difficult Team Members
      7. Key Revision Points
      8. Further Reading
      9. Web Resources
  9. Part 4: Teams in Organizations
    1. Chapter 12: Teams in Organizations
      1. Introducing Team-based Working (TBW)
      2. The Relationship between Teams and their Organizations
      3. What do Teams need from their Organizations?
      4. The Role of Human Resource Management (HRM)
      5. What do Organizations require from Teams?
      6. Bridging across Teams
      7. Conclusions
      8. Key Revision Points
      9. Further Reading
      10. Web Resources
    2. Chapter 13: Virtual Team Working
      1. What is Virtual Team Working?
      2. Advantages and Disadvantages of Virtual Teams
      3. How to Develop Effective Virtual Team Working
      4. Lifecycle of Virtual Teams
      5. Conclusion
      6. Key Revision Points
      7. Further Reading
      8. Web Resources
    3. Chapter 14: Top Management Teams
      1. Task Design
      2. Team Effort and Skills
      3. Organizational Supports
      4. Top Management Team Processes
      5. Top Team Participation
      6. Corporate Social Responsibility
      7. Top Team Meetings
      8. Conflict
      9. CEO Leadership
      10. Conclusions
      11. Key Revision Points
      12. Further Reading
      13. Web Resources
  10. References
  11. Author Index
  12. Subject Index