HESSELBEIN & COMPANY

 

Partnering to Solve Team Problems

Howard M. Guttman

The CEO of a $5 billion pharmaceutical company was at his wit’s end trying to keep the peace on his strategic leadership committee. Team meetings we re riddled with strife, endless debates and disagreements, and stalemated decision making that rivaled Security Council sessions at the U.N. Not surprisingly, the conflict bubbled over into the rest of the organization. Talent, high energy, and a track record of in dividual achievement were not the issues. This top team needed outside help (and frankly, so did its leader) to move beyond destructive behavior to a higher level of team performance.

By the time he called in my firm to repair the damage, the CEO, his team, and ...

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