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Effective Standardization Management in Corporate Settings

Book Description

The use of standards to optimize the interoperability of systems has become commonplace in the business world. Though once believed to limit innovation, it has been shown that standardization promotes organizational growth. Through defining norms for given technologies, managers open themselves to new opportunities and developments. Effective Standardization Management in Corporate Settings is a pivotal reference source that assesses the link between standards and efficiency in the business world. This innovative publication addresses the economic importance, global impacts, effective tools, and strategies employable across all levels of an organization. Ideal for managers, business owners, business students, and IT professionals, this progressive book highlights the best practices and procedures to bring standardization to the forefront of the contemporary business model.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board
  6. Foreword
  7. Preface
    1. REFERENCES
    2. ENDNOTE
  8. Section 1: Invited Papers
    1. Chapter 1: How Corporate Standardisation Shapes Tomorrow's Business
      1. ABSTRACT
      2. INTRODUCTION
      3. HOW IS STANDARDISATION PERCEIVED IN A COMPANY?
      4. WHAT IS THE REAL PURPOSE OF STANDARDISATION?
      5. FIRST ACTIONS FOR A NEW CORPORATE STANDARDISATION DEPARTMENT
      6. HOW TO BENEFIT FROM STANDARDS DEVELOPMENT?
      7. INNOVATION MANAGEMENT ISO TC 279 – CHAIRMANSHIP – BENEFITS FOR A BIG GROUP - INNOVATING IS DISOBEYING THE STANDARDS
      8. CONCLUSION
      9. KEY TERMS AND DEFINITIONS
    2. Chapter 2: Standardization, Not Standards, Matters
      1. ABSTRACT
      2. PROLOGUE
      3. INTRODUCTION
      4. THE PRACTICE OF STANDARDIZATION FROM A COMMERCIAL ORGANIZATIONAL PERSPECTIVE
      5. STANDARDIZATION AS POLICY
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
  9. Section 2: The Business View
    1. Chapter 3: Business Benefits through Company IT Standardization
      1. ABSTRACT
      2. INTRODUCTION
      3. ESTABLISHING COMPANY IT STANDARDS AT ABN AMRO
      4. BENEFITS ACHIEVED
      5. LESSONS LEARNED
      6. CONCLUSION AND DISCUSSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    2. Chapter 4: The Role of Internal Standardization in Business Models
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. INTERNAL STANDARDIZATION AND STANDARDS
      5. STANDARDIZATION IN ACTIVITY CONFIGURATIONS AND ITS ANTECEDENTS
      6. STANDARDIZATION IN ACTIVITY CONFIGURATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. ACKNOWLEDGMENT
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
      12. ENDNOTES
  10. Section 3: Developing Standards and Processes
    1. Chapter 5: Strategic Development and Implementation of Company Standards
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. PURPOSES OF COMPANY STANDARDS AND ACCOMPANYING EFFECTS
      5. RECOMMENDATIONS FOR THE STRATEGICAL EMPLOYMENT OF COMPANY STANDARDS AND THEIR EFFECS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    2. Chapter 6: The Pressure Cooker Approach for Open Standards Development
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH APPROACH
      4. STATE OF THE ART
      5. DISCUSSION
      6. CONCLUSION AND FURTHER RESEARCH
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    3. Chapter 7: An Innovative Approach to the Development of Project Management Processes for Small-Scale Projects in a Large Engineering Company
      1. ABSTRACT
      2. INTRODUCTION
      3. MAIN FOCUS OF THE CHAPTER
      4. MANAGING PROJECTS OF VARYING SCALE
      5. SELECTION AND EVALUATION OF IMPROVEMENT FRAMEWORKS
      6. OVERVIEW OF ISO/IEC 29110 STANDARDS AND TECHNICAL REPORTS
      7. DEVELOPMENT OF THE PROJECT MANAGEMENT PROCESSES
      8. DAY-TO-DAY APPLICATION OF THE PROCESSES
      9. COST AND BENEFITS ANALYSIS OF THE USE OF ISO/IEC 29110 IN THE PROJECT MANAGEMENT PROCESSES
      10. NEXT STEPS
      11. CONCLUSION
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
      14. ENDNOTES
  11. Section 4: Dealing with Resistance
    1. Chapter 8: Standardizing Knowledge Work
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH SETTING AND METHODS
      5. FINDINGS
      6. LESSONS LEARNED
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
    2. Chapter 9: Managing In-Company Standardisation while Avoiding Resistance
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. RESEARCH APPROACH
      5. STANDARDISATION PROJECT VOESTALPINE POLYNORM
      6. CASE ANALYSIS
      7. CONCLUSION AND DISCUSSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
  12. Section 5: Intellectual Property Rights
    1. Chapter 10: A Primer on Intellectual Property Policies of Standards Bodies
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. IPR POLICIES AND ISSUES
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
    2. Chapter 11: IP and Electric Vehicles Standards
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CHINA’S ECO-SYSTEM FOR ELECTRIC VEHICLES
      5. STANDARDISATION MANAGEMENT OF MNC IN CHINA
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    3. Chapter 12: Standardization Commercial Strategy
      1. ABSTRACT
      2. INTRODUCTION
      3. COMMERCIAL STRATEGY AND ANTITRUST
      4. STRATEGIES AND INTELLECTUAL PROPERTY
      5. CASE-LAW ANALYSIS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
  13. Section 6: Looking at Innovation
    1. Chapter 13: Standardization, Innovation, and Organization
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. STANDARDIZATION AND ORGANIZATION: FOUR CASE STRUDIES
      5. FINDINGS
      6. IMPLICATIONS, CONCLUSIONS AND DIRECTIONS FOR FUTURE RESEARCH
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    2. Chapter 14: Standardization of Information and Financial Innovation
      1. ABSTRACT
      2. INTRODUCTION
      3. TECHNOLOGICAL STANDARDIZATION AND INNOVATION
      4. STANDARDIZATION OF INFORMATION AND ICT INNOVATION IN MORTGAGE SECURITIZATION MARKETS
      5. THE EFFECTS OF STANDARDIZATION OF INFORMATION ON BUSINESS AND ORGANIZATIONAL INNOVATION
      6. DISCUSSION AND CONCLUSIONS
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
  14. Section 7: Two Sides of the Same Coin
    1. Chapter 15: Predatory Strategies in Standards Wars
      1. ABSTRACT
      2. INTRODUCTION
      3. FUD STRATEGIES IN STANDARDIZATION
      4. INTRODUCING THE CASE: TETRA VERSUS TETRAPOL
      5. IDENTIFYING FUD IN THE CASE
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
      11. APPENDIX
    2. Chapter 16: Human Action in the Loop
      1. ABSTRACT
      2. HUMANS, TECHNOLOGY AND STANDARDIZATION
      3. ETHICAL REFLECTION ON HUMAN ACTING
      4. HUMANS AND THEIR ROLES WITH RESPECT TO TECHNICAL SYSTEMS
      5. USE CASE (UC) METHOD TO IMPLEMENT THE HUMAN IN THE LOOP
      6. EXAMPLE FROM THE SMART GRID: SUCCESSFUL ACTIONS OF HUMAN EXPERTS IN THE LOOP: PREVENTING AN ELECTRICAL NETWORK COLLAPSE
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
  15. Compilation of References
  16. About the Contributors