To quantify where you are you need to define and track several metrics. In this section I identify several types of metrics that are in common use. This section discusses two perspectives with respect to tracking.
The first is process tracking, that is, how good is the process we are following?
The second is practice tracking. That is how well are the project teams practicing the process?
Both of these are discussed in the subsections that follow, along with a discussion of some key individual project tracking tools.
The effectiveness of your project management process is assessed using a project management maturity assessment measure. A few such assessment tools are available. I have developed my own and used it on several client engagements. It is called the Project Management Maturity Assessment (PMMA). It consists of a number of questions that are categorized by process and maturity level. There are 39 processes and 5 maturity levels, which generates 195 cells in which are found 2–10 yes/no questions. A trained interviewer will usually have to ask about 200–250 questions in order to establish the maturity level for each of the 39 processes. A new instrument is under development that will incorporate the most recent release of the Project Management Body of Knowledge (PMBOK) Standards. Figure 38-1 is a typical report from a recent client assessment.