Acknowledgments
This acknowledgment is really my special thanks to the teaching faculty of at least 250 universities and colleges all over the globe who have adopted previous editions. Many of them have offered feedback that I find most useful. Many of their suggestions have been incorporated in this sixth edition. I also owe a debt of gratitude to the many consultants and companies across the globe that have used APF and taken the time to comment on their experiences. I am aware of APF being adopted in several industries including banking, insurance, film production, retailing, drug research, distribution, professional services, supply chain management, and logistics. To them I offer my heartfelt thanks.
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