Copyright
Issue 9711
A U T H O R S :Susan RussellMicros Systems, Inc.1200 Baltimore AvenueBeltsville, MD 20705Tel. 301.210.8000 ext. 2701Fax 301.210.3427E-mail susanrussell@micros.com
Susan Russell is a practitioner in the training and development field specializing in analysis and evaluation of training interventions. She holds a Masters Degree in Business from Johns Hopkins University and is completing a second Masters in Instructional Systems Development through the University of Maryland Baltimore County.
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Patrick McHugh
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Steven M. Blackwood
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