Checklist for Creating Effective Job Aids
Use this checklist as a guide as you design job aids. The set of questions will help you plan, develop, and evaluate job aids.
Determine If the Task Should Be Job Aided.
□ Is the task performed infrequently?
□ What are the repercussions for error?
□ How complex is the task?
□ How frequently does the task change?
□ What are the characteristics of the user?
□ What is the environment like where the task is performed?
Design the Job Aid.
□ What part of the task will the job aid support?
□ What format will you use?
□ Will the job aid support step-by-step procedures or decision-making tasks?
□ Will the job aid be used to reference information only?
□ What medium will the job aid take?
□ In what type of environment is the ...
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