Implementing Job Aids

During the implementation phase you will present the job aid to users in the workplace; preferably before final production and distribution take place. In A Handbook of Job Aids, Rossett and Gautier-Downes provide a comprehensive checklist to use when piloting a job aid.

Ask users:

□ Do you have any questions?

□ Were you unsure of what to do at any time?

□ Which steps were hardest to follow?

□ Was the job aid difficult to use?

□ Were the instructions clear?

Measuring the Effectiveness of Job Aids

One of the advantages of job aids is that the results of their use can be measured or evaluated. Below are examples of two types of measurement.

Non Dollar Value

Situation:

The central air conditioning unit of the plant is only started ...

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