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Effective HR Communication

Book Description

A practical guide for HR professionals in how to effectively communicate to all stakeholders the value of HR schemes and projects.

Table of Contents

  1. Cover
  2. Title Page
  3. Contents
  4. List of figures
  5. List of tables
  6. Dedication
  7. Introduction
    1. Why is communications important?
    2. What are the objectives of effective communications?
    3. What are the challenges of communication?
    4. What is the IMPACT communications model?
    5. Conclusion
    6. References
  8. 01    Investigation
    1. Introduction
    2. How to ask questions
    3. How to analyse data
    4. How to create objectives
    5. Conclusion
    6. References
  9. 02    Medium
    1. Introduction
    2. Different types of media
    3. Selecting the right medium
    4. Getting the right mix
    5. Conclusion
    6. References
  10. 03    Planning
    1. Introduction
    2. Why plan?
    3. How to plan
    4. Conclusion
    5. References
  11. 04    Allies
    1. Introduction
    2. What is an ally?
    3. Why do we need allies?
    4. How to identify and select allies
    5. How to work effectively with allies
    6. How to work with different types of allies
    7. How to work effectively with managers
    8. Conclusion
  12. 05    Content
    1. Introduction
    2. What is content?
    3. Why is content important?
    4. Some guiding principles
    5. How to create effective content
    6. Things to consider
    7. Conclusion
    8. References
  13. 06    Testing
    1. Introduction
    2. Why should we test?
    3. What to test
    4. When to test
    5. Methods for testing
    6. How to test
    7. Conclusion
    8. Reference
  14. 07    Case study: BT Group plc saveshare
    1. Who are they?
    2. What was the situation?
    3. What did they do?
    4. What did they achieve?
    5. What would they recommend?
    6. Author’s notes
  15. 08    Case study: LV= pensions
    1. Who are they?
    2. What was the situation?
    3. What did they do?
    4. What did they achieve?
    5. What would they recommend?
    6. Author’s notes
  16. 09    Case study: LV= !nnovate
    1. Who are they?
    2. What was the situation?
    3. What did they do?
    4. What did they achieve?
    5. What would they recommend?
    6. Author’s notes
  17. 10    Case study: Merlin Entertainments
    1. Who are they?
    2. What was the situation?
    3. What did they do?
    4. What did they achieve?
    5. What would they recommend?
    6. Author’s notes
  18. 11    Case study: Reward Gateway Project Solar
    1. Who are they?
    2. What was the situation?
    3. What did they do?
    4. What did they achieve?
    5. What would they recommend?
    6. Author’s notes
  19. 12    Conclusion
    1. Summary of IMPACT model
    2. Winning attitude
    3. Final words of wisdom
    4. Happy ending
  20. Index
  21. Copyright