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Effective Communication and Soft Skills

Book Description

Effective Communication and Soft Skills provides a clear understanding of the attributes of good communication vis-a-vis soft skills and hard skills. It offers practice and assessment modules to sharpen learning, while covering all the four tenets of language learning (listening, speaking, reading and writing). It covers all essential topics for teachers and students of BCom, BBA and MBA and mass communications, as well as professionals in all industries and is a comprehensive resource for inter-personal communication in the professional world.