Chapter 12
Closing the Deal and Shipping It Out
In This Chapter
Staying organized
Communicating with the buyer
Packing and sending the item
Purchasing stamps and services online
The sale is made and you have a buyer, who has paid via PayPal and the money is in your account. Sounds perfect, doesn't it? It is if you watch your step, keep on top of things, and communicate like a professional.
In this chapter, I help you figure out how to stay organized by showing you what documents you need to keep and for how long. I also include tips and etiquette on communicating with the buyer so that you're most likely to come out with positive feedback. In addition, you find out how to pack your item, assess costs, and make sure that the item reaches the buyer when you said it would (oh, yeah . . . and in one piece).
Bookkeeping and Staying Organized
Although I don't recommend lining your nest with every scrap from every sale you run, you can safely keep some documents without mutating into a giant pack rat. Until you become an eBay expert and are comfortable with other ways to electronically ...
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