Chapter 16
Staying Safe and Sane
In This Chapter
Keeping eBay members safe
Staying current with the rules
Getting the buyer’s or seller’s phone number
Knowing your items through authentication
Saving yourself: Where to go when eBay can’t help
Millions of people transact business every day on eBay. If you’re new to the Internet, however, you may need a reality check. With hundreds of millions of listings worldwide, and millions of new listings every day, the law of averages dictates that you’re bound to run into some rough seas eventually. If you do, know that you can get the answers you need from eBay’s Customer Support department. In this chapter, I take you through the Trust & Safety resources — from reporting abuses to resolving insurance issues. This chapter explains how eBay enforces its rules and regulations and points out how to go outside eBay for help if you run into some really big-time problems.
Keeping eBay Safe with Trust & Safety
The Security Center is the eBay area ...
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