Chapter 12

Closing the Deal and Shipping It Out

In This Chapter

arrow Staying organized

arrow Communicating with the buyer

arrow Packing and sending the item

arrow Purchasing stamps and services online

The sale is made and you have a buyer, who (you hope) is eager to send you money. Sounds perfect, doesn’t it? It is if you watch your step, keep on top of things, and communicate like a professional.

In this chapter, I help you figure out how to stay organized by showing you what documents you need to keep and for how long. I also include tips and etiquette on communicating with the buyer so that you’re most likely to come out with positive feedback. In addition, you find out how to pack your item, assess costs, and make sure that the item reaches the buyer when you say it will (oh, yeah . . . and in one piece).

Bookkeeping and Staying Organized

Although I don’t recommend lining your nest with every scrap from every sale you run, you can safely keep some documents without mutating into a giant pack rat. Until you become an eBay expert and are comfortable with other ways to electronically store your information, ...

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