Resources for practitioners 14 Online emotions

There are many factors involved in the personal abilities that contribute to learning and achieving. One major aspect is known as emotional quotient (EQ) (Goleman, 2011). Emotions and more unconscious aspects of learning need to be given time to develop. It is worthwhile trying to promote an increase in EQ in your participants through your five-stage scaffold and your e-tivities, as the online groups will achieve more, and more comfortably.

Working online creates a wide range of feelings in participants and in e-moderators. Frustration with the technology is common but this is often soon forgotten. The experience of not physically being with others in the same space is probably the main emotional ...

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