13Ease Into the Nice and Easy Style

There are those people with whom we work who are feeling-oriented folks who will take the time to chat about casual topics both on- and offline. Building rapport and team problem-solving are high on their list of workplace priorities. As writers, their style can best be described as Nice and Easy. They take a personal and friendly approach to e-mail by:

• Expressing their feelings.

• Using inspirational quotes.

• Using conversational language.

• Inviting feedback and discussion.

• Writing in description and detail.

Consider this typical Nice and Easy–style e-mail.

Subject: Holiday Client GiftsFrom: Candy CandycaneDate: November 20thTo: Sales Team

Dear Sales Team:

Well, the holidays are just around the corner! ...

Get E-mail in an Instant now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.