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E-mail Etiquette by A & C Black Publishers

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8 Using e-mail responsibly

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While e-mail can really help you improve your performance at work, it can also put you and your company at risk. An e-mail may have the same legal status as a letter, so if you inadvertently harm someone’s reputation, cause offence, or spread a computer virus, you could face disciplinary action or even legal charges.

Fortunately, most companies recognise the risks inherent in e-mail and publish guidelines on acceptable usage. Others may monitor incoming and outgoing e-mails to prevent and control the level of risk. Practices like this have raised complex privacy and legal issues which currently contain many grey areas. ...

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