E-mail: Communicate Effectively, First Edition

Acknowledgments

Since we began writing E-mail: Communicate Effectively, we have a whole new relationship with the Acknowledgments section of a book. We now intimately know the process of birthing a book and turning it over to others to help nurture it into its fullness. Our team helped us transform research, ideas, and experience into a book that makes a greater contribution to our electronic communities' collective conversations. The power of collaboration is magical.

We are blessed to have many gifted, skilled, and generous friends and associates in our lives who were willing to give us sensitive and insightful feedback.

We would like to thank several of our customers in Columbus, Ohio who helped us pilot and refine our content: Sue Wilburn and ...