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E-Learning Fundamentals by Diane Elkins, Desiree Pinder

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12

THE EVALUATION PHASE

You did it! You have e-learning content up and running! Is it everything you hoped for? And is it everything that everyone else hoped for?

You have used a number of evaluation techniques to guide you during the development of the project (formative evaluation). Now it is time to evaluate the reaction, effectiveness, and impact of the final product (summative evaluation).

One of the most commonly used models for evaluating training is the Kirkpatrick model, developed by Donald Kirkpatrick:

•   Level 1: Reaction

•   Level 2: Learning

•   Level 3: Behavior

•   Level 4: Results

Many training practitioners work with an additional, ...

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