6

THE DESIGN PHASE: BROAD STRATEGIES

During the analysis phase, you asked a lot of people a lot of questions and documented a lot of answers. Now it’s time to turn those answers into a new question: What does this mean for the training? Where the analysis phase was about gathering information, the design phase is about making decisions based on that information.

Many of the decisions are the same, regardless of whether you are looking at classroom training or e-learning; however, some are unique to e-learning. While this chapter addresses overall strategies, chapters 7 and 8 examine specific design decisions about course features and functions. ...

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