12.4. Virtual vs. Face-to-Face Group Decisions

How can group decision making benefit from collaborative technology? In the study reviewed in this section, the decisions of teams working face-to-face were compared with decisions made in a collaborative virtual environment.

RESEARCH THUMBNAIL

Team Decision Quality: Virtual vs. Face-to-Face Collaboration

Authors: Campbell and Stasser, 2006

Type of Study: Experimental

Task: Identify the guilty suspect in a crime case for which there was a correct answer that could be derived only by sharing of information given to different team members

Outcome Measures: Accuracy of group solutions to a crime decision task

Teams: Trios of college students in which each member was provided different relevant case ...

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