12.5. Software Representations to Support Collaborative Work

How can computer interfaces more effectively represent and support collaborative work? For example, the comments in a traditional discussion board are displayed chronologically. In a lengthy discussion it is challenging to infer shared agreement or to make knowledge gained explicit. If you join an ongoing discussion, it can be difficult to find relevant contributions, enter your own ideas into a relevant context, or to make a determination of the outcomes.

RESEARCH THUMBNAIL

Problem Solving with Different Collaboration Interfaces

Authors: Suthers, Vatrapu, Joseph, Dwyer, and Medina (2005)

Type of Study: Experimental

Task: Solving a science problem

Outcome Measures: Accuracy of individual ...

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