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e-Learning and the Science of Instruction: Proven Guidelines for Consumers and Designers of Multimedia Learning by Richard E. Mayer, Ruth C. Clark

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11.5. Provide Explanatory Feedback

Feedback provides knowledge of practice results. It tells learners whether they answered the question correctly. But feedback can do much more! We recommend that, in addition to telling learners that their answers are correct or incorrect, you provide a short explanation of why a given response is correct or incorrect. In this section we provide examples and research on feedback to help you maximize learning from interactions.

11.5.1. What Is Explanatory Feedback?

Take a look at the two feedback responses to the incorrect question response shown in Figures 11.4 and 11.5. The feedback in Figure 11.4 tells you that your answer is wrong. However, it does not help you understand why your answer is wrong. The feedback ...

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