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E-Government Website Development: Future Trends and Strategic Models

Book Description

E-Government Website Development: Future Trends and Strategic Models focuses on three foundational aspects of e-government Web sites, namely concepts or theories that influence e-government Web site development, description and analysis of e-government Web site experience from different national perspectives, and possible models that might provide direction for future e-government development. The authors brilliantly incorporate a combination of basic concepts that will guide future development of governmental Web sites, descriptive research about the state of e-government in various parts of the world, and a specific prescription for the future of e-government Web sites into one essential compilation.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. EDITORIAL ADVISORY BOARD
    2. LIST OF REVIEWERS
  5. Dedication
  6. Foreword
  7. Preface
    1. WHERE THE BOOK FITS INTO THE WORLD
    2. TARGET AUDIENCE
    3. PROGRESSION OF THE BOOK
  8. Acknowledgment
  9. Chapter 1: A Framework for Considering the Market and Political Value of E-Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS OF THE CHAPTER
    5. SOLUTIONS AND RECOMMENDATIONS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  10. Chapter 2: A Framework for Citizen-Centric Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. SOLUTIONS AND RECOMMENDATIONS
    4. FUTURE RESEARCH DIRECTIONS
    5. CONCLUSION
  11. Chapter 3: Serving Constituents with Limited English Proficiency (LEP) in the U.S.
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS OF THE CHAPTER
    5. SOLUTIONS AND RECOMMENDATIONS
    6. BEST PRACTICES
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
    9. Appendix 1. Counties with highest levels of language other than English spoken at home
  12. Chapter 4: Ethical Influences of E-Government Website Development
    1. ABSTRACT
    2. INTRODUCTION
    3. POWER DISTRIBUTION
    4. PERSUASIVENESS OF CITIZENS BY GOVERNMENT WEBSITES
    5. THE RESEARCH NEED
    6. CONCLUSION
  13. Chapter 5: Evaluating the Quality Attributes of E-Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. EVALUATION CRITERIA
    5. EVALUATION FRAMEWORK
    6. E-GOVERNMENT WEBSITE COMPARISONS
    7. AN ALTERNATIVE APPROACH: FUZZY INFERENCE SYSTEMS
    8. FUTURE RESEARCH DIRECTIONS
    9. CONCLUSION
    10. Appendix A
  14. Chapter 6: Social Equity, the Digital Divide and E-Governance
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. THE DIGITAL DIVIDE AND E-GOVERNANCE: ISSUES AND SOLUTIONS
    5. FUTURE RESEARCH DIRECTIONS
    6. CONCLUSION
  15. Chapter 7: A Descriptive Analysis of Contents of Asian E-Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. CONTENTS OF ASIAN E-GOVERNMENT WEBSITES
    5. RECOMMENDATIONS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  16. Chapter 8: Breaking the Bureaucratic Inertia
    1. ABSTRACT
    2. INTRODUCTION
    3. STUDY BACKGROUND
    4. E-GOVERNMENT STATUS IN BANGLADESH
    5. SOLUTIONS AND RECOMMENDATIONS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  17. Chapter 9: An Assessment Study of Indian State Government Portals
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. ASSESSMENT CRITERIA FOR WEB SITES OR PORTALS
    5. STATE GOVERNMENT PORTALS IN INDIA
    6. SOLUTIONS AND RECOMMENDATIONS
    7. CONCLUSION
    8. Appendix 1. States in India
    9. Appendix 2. Union Territories in India
    10. Appendix 3. Evaluation Criteria for the Portals
    11. Appendix 4. Ranking of States and Union Territories (adapted from INDIAINDIA: e-Readiness Assessment Report 2006 For States/Union Territories, a report by Department of Information Technology)
    12. Appendix 5. Values Calculated for each Construct based on Items Mentioned in Appendix 3
  18. Chapter 10: E-Government Gateway Development in Turkey
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. TURKISH CASE OF E-GOVERNMENT GATEWAY DEVELOPMENT
    5. FUTURE DIRECTION OF EGG AND E-GOVERNMENT DEVELOPMENT IN TURKEY
    6. CONCLUSION
    7. APPENDIX
  19. Chapter 11: Recovery.gov
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. REVIEW OF THE SITES
    5. TRANSPARENCY AND TRUST
    6. CONCLUSION
  20. Chapter 12: Access Indiana
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND AND HISTORY
    4. SOLUTIONS AND RECOMMENDATIONS
    5. FUTURE RESEARCH DIRECTIONS
    6. CONCLUSION
  21. Chapter 13: E-Policing
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS OF THE CHAPTER
    5. RESULTS OF THE STUDY
    6. SOLUTIONS AND RECOMMENDATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
    9. NOTE
  22. Chapter 14: Internet-Based Citizen Participation
    1. ABSTRACT
    2. INTRODUCTION AND BACKGROUND
    3. CITIZEN PARTICIPATION AND THE INTERNET
    4. CONTENT ANALYSIS
    5. METHODOLOGY
    6. FINDINGS
    7. DISCUSSION
    8. CONCLUSION
  23. Chapter 15: A Review of Standardization Frameworks for Electronic Government Service Portals
    1. ABSTRACT
    2. INTRODUCTION
    3. CONCLUSION
  24. Chapter 16: Web 2.0 Applications and Citizen Relations through E-Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. APPLICABILITY OF DIALOGIC THEORY IN E-GOVERNMENT WEBSITES
    5. DIALOGIC CAPACITY OF WEB2.0 IN E-GOVERNMENT WEB SITES
    6. CONCLUSION AND FUTURE RESEARCH
    7. SOLUTIONS AND RECOMMENDATION
  25. Chapter 17: Benefits and Barriers of Using XML in Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND: XML FOR WEBSITE CONTENT MANAGEMENT
    4. RESEARCH DESIGN AND METHODS
    5. BENEFITS AND BARRIERS OF USING XML: ANALYSIS AND RESULTS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  26. Chapter 18: Integrating Budget Transparency into E-Government Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS OF THE CHAPTER
    5. SOLUTIONS AND RECOMMENDATIONS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  27. Chapter 19: Achieving Transparency in State Lottery Websites
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND ON STATE LOTTERIES
    4. LITERATURE REVIEW
    5. DEVELOPING AN E-TRANSPARENCY MODEL
    6. THE FOUNDATION OF E-TRANSPARENCY
    7. DATA AND METHODOLOGY
    8. ANALYSIS AND RESULTS
    9. CONCLUSION AND RECOMMENDATIONS
    10. FUTURE RESEARCH DIRECTIONS
    11. APPENDIX
  28. Chapter 20: E-Government and its Potential to Facilitate Citizen Participation in State Budget Deliberations
    1. ABSTRACT
    2. INTRODUCTION
    3. PREVIOUS RESEARCH ON BUDGET DELIBERATIONS
    4. RESEARCH ON E-GOVERNMENT CAPABILITY IN THE STATES
    5. AVAILABILITY AND ACCESSIBILITY OF INFORMATION ABOUT STATE BUDGET DELIBERATIONS ON LEGISLATIVE WEB SITES
    6. HOW STATE LEGISLATIVE WEBSITES COULD BETTER ACHIEVE THEIR POTENTIAL TO ENHANCE CITIZEN PARTICIPATION IN STATE BUDGET DELIBERATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
  29. Compilation of References
  30. About the Contributors