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E-Government Implementation and Practice in Developing Countries

Book Description

Information and communication technologies have improved government practices and provided effective governance, processes, and services, which have influenced world governments to gather the resources needed to implement e-government projects in developing countries. E-Government Implementation and Practice in Developing Countries provides research on the current actions being taken by developing countries towards the design, development, and implementation of e-government policies. This book will discuss current frameworks and strategies that are useful for project managers, government officials, researchers, and students interested or involved in the development and implementation of e-government planning. This book is part of the Advances in Electronic Government, Digital Divide, and Regional Development series collection.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  6. Dedication
  7. Foreword
  8. Preface
    1. BOOK OBJECTIVE
    2. TARGET AUDIENCE
    3. BOOK ORGANISATION
    4. CHAPTER DESCRIPTIONS
  9. Acknowledgment
  10. Section 1: Enabling E-Participation and Social Inclusion
    1. Chapter 1: E-Government Initiatives in Kurdistan Region of Iraq
      1. ABSTRACT
      2. INTRODUCTION
      3. SOCIETY INCLUSION AND E-GOVERNMENT
      4. METHODOLOGY
      5. BACKGROUND
      6. BENEFITS OF E-GOVERNMENT
      7. E-READINESS IN IRAQ
      8. E-GOVERNMENT INITIATIVES IN KRI
      9. DISCUSSION AND FINDINGS
      10. CHALLENGES AFFECTING E-GOVERNMENT INITIATIVES
      11. SOLUTIONS AND RECOMMENDATIONS
      12. CONCLUSION AND FUTURE WORK
    2. Chapter 2: Enabling Democratic Local Governance through Rural E-Municipalities in Kyrgyzstan
      1. ABSTRACT
      2. INTRODUCTION
      3. DEVELOPMENT
      4. DECENTRALIZATION REFORMS FOR GOOD GOVERNANCE
      5. GOOD GOVERNANCE FOR RURAL DEVELOPMENT
      6. ICT-ENABLED GOOD GOVERNANCE FOR RURAL DEVELOPMENT
      7. CONCEPTUAL FRAMEWORK
      8. GOVERNANCE FOR DEVELOPMENT
      9. DEMOCRATIC LOCAL GOVERNANCE FOR RURAL DEVELOPMENT
      10. RURAL E-MUNICIPALITY FOR DEMOCRATIC LOCAL GOVERNANCE
      11. METHODOLOGY
      12. CASE STUDY: RURAL E-MUNICIPALITIES IN KYRGYZSTAN
      13. DEVELOPMENT CHALLENGES AND GOVERNANCE REFORMS IN KYRGYZSTAN
      14. DEMOCRATIC LOCAL GOVERNANCE FOR RURAL DEVELOPMENT IN KYRGYZSTAN
      15. RURAL E-MUNICIPALITIES FOR DEMOCRATIC LOCAL GOVERNANCE IN KYRGYZSTAN
      16. RESEARCH FINDINGS
      17. DISCUSSION
      18. CONCLUSION
    3. Chapter 3: Mining Electoral Data for Effective Campaigns and E-Participation
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. E-DEMOCRACY/PARTICIPATION: DATA MINING AND RANKING TECHNIQUES
      5. EXPERIMENTAL STUDY
      6. RELATED WORKS
      7. CONCLUSION AND FUTURE WORK
    4. Chapter 4: E-Participation Behavioral in E-Government in Malaysia
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT SERVICES IN MALAYSIA
      4. PARTICIPATION BEHAVIORAL
      5. RELATED THEORIES AND FRAMEWORKS
      6. PROPOSED APPROACH
      7. CONCLUSION
      8. FUTURE RESEARCH
  11. Section 2: Using Technologies for C2G Interactions
    1. Chapter 5: Use of Web 2.0 Collaboration Technologies in Egyptian Public Universities
      1. ABSTRACT
      2. INTRODUCTION
      3. OVERVIEW OF E-GOVERNMENT PROJECTS IN EGYPTIAN UNIVERSITIES
      4. THEORETICAL BACKGROUND
      5. RESEARCH METHOD AND DATA
      6. RESULTS AND DISCUSSIONS
      7. CONCLUSION
    2. Chapter 6: Social Media in State Governments
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH DESIGN AND METHODS
      5. MAIN FINDINGS
      6. CASE STUDIES: SINALOA AND YUCATAN
      7. PRELIMINARY RECOMMENDATIONS
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
    3. Chapter 7: ICT for Social Inclusion and Equal Opportunities
      1. ABSTRACT
      2. INTRODUCTION
      3. SEARCH FOR IMPROVED QUALITY OF LIFE AND ACCESSIBILITY FOR PWD
      4. CONTRIBUTION OF PWD TO THE DEPLOYMENT OF KNOWLEDGE BASED ECONOMY
      5. CENTER OF EXCELLENCE IN TECHNOLOGY AND INNOVATION FOR THE SOCIAL INCLUSION OF PWD (CETI-D) IN BRAZIL
      6. CONCLUSION
    4. Chapter 8: A Case Study of Citizen-to-Government Mobile Activism in Jamaica
      1. ABSTRACT
      2. INTRODUCTION
      3. PROTESTING RULE OF LAW (ROL) VIOLATIONS
      4. RESEARCH DESIGN
      5. PROTESTING IN JAMAICA
      6. CONCLUSION
  12. Section 3: Developing M-Government Services
    1. Chapter 9: Mobile Government in Egypt
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT IN EGYPT: CURRENT SITUATION
      4. M-GOVERNMENT OPPORTUNITIES
      5. M-GOVERNMENT CHALLENGES
      6. CONCLUSION AND FUTURE DIRECTIONS
    2. Chapter 10: E-Government Status and M-Government Readiness in Malawi
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL CONTEXT
      4. THE STATE OF E-GOVERNMENT IN MALAWI
      5. THEORETICAL RESEARCH MODEL
      6. MALAWI’S M-GOVERNMENT READINESS
      7. CONCLUSION
      8. ACKNOWLEDGMENT
    3. Chapter 11: Public Acceptance of M-Government Services in Developing Countries
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH MODEL AND HYPOTHESES
      5. METHODOLOGY
      6. DATA ANALYSIS AND RESULTS
      7. DISCUSSION
      8. CONCLUSION
      9. APPENDIX
  13. Section 4: Case Studies on Issues and Users’ Perspectives
    1. Chapter 12: E-Government Development in Serbia
      1. ABSTRACT
      2. INTRODUCTION
      3. CURRENT STATE OF E-GOVERNMENT IN SERBIA
      4. ISSUES AND CHALLENGES FOR E-GOVERNMENT DEVELOPMENT
      5. FUTURE DEVELOPMENT OF E-GOVERNMENT
      6. CONCLUSION
    2. Chapter 13: Satisfaction Levels with E-Government Services in Saudi Arabia
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORKS
      4. RESEARCH METHODOLOGY
      5. DISCUSSION AND ANALYSIS OF RESULTS
      6. SUMMARY OF E-GOVERNMENT EFFORTS IN SAUDI ARABIA
      7. CONCLUSION
      8. RECOMMENDATIONS
    3. Chapter 14: E-Democracy and Trust
      1. ABSTRACT
      2. INTRODUCTION
      3. STRATEGIES FOR E-GOVERNMENT IMPLEMENTATION
      4. E-GOVERNMENT AND ICT
      5. GSNS AND IMPACT OF ICT ON E-GOVERNMENT
      6. QUANTITATIVE STUDY
      7. RECOMMENDATIONS
      8. DISCUSSION
      9. CONCLUSION
      10. FURTHER RESEARCH
    4. Chapter 15: Explaining the Underdevelopment of Rural E-Government
      1. ABSTRACT
      2. INTRODUCTION
      3. OVERVIEW OF RURAL E-GOVERNMENT
      4. E-GOVERNMENT IN ROMANIA
      5. PROJECTS TARGETING RURAL AREAS
      6. RESEARCH METHODOLOGY
      7. RESULTS OF THE STUDY
      8. CONCLUSION
    5. Chapter 16: Thailand's Transformation to C-Government
      1. ABSTRACT
      2. INTRODUCTION: FUTURE VISION OF E-GOVERNMENT
      3. CORE CHALLENGES AND SWOT ANALYSIS
      4. SUSTAINABLE C-GOVERNMENT IMPLEMENTATION
      5. ESTABLISHMENT OF A CO-CULTIVATED ROADMAP
      6. CONCLUSION AND FUTURE WORK
  14. Compilation of References
  15. About the Contributors