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E-Governance and Social Inclusion

Book Description

The application of e-government technologies has led to increased public participation and social inclusion, while allowing for greater government transparency. These technologies provide accessibility to online content and services while offering the public an active voice in governmental issues. E-Governance and Social Inclusion: Concepts and Cases presents current and emerging research about the implementation of technology in government and its broad social implications. This handbook aims to be a comprehensive reference publication for academicians, researchers, practitioners, students, and managers with an interest in e-government content and the ability for the public to access and utilize this technology.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  6. Preface
    1. ORGANISATION OF THIS BOOK
    2. REFERENCES
  7. Section 1: E-Government and Social Inclusion – Concepts
    1. Chapter 1: E-Government and Social Inclusion
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCEPTS
      4. REFERENCES
      5. KEY TERMS AND DEFINITIONS
    2. Chapter 2: Different Divisions
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT POLICY AND THE DIGITAL DIVIDE
      4. SUMMARY AND CONCLUSION
      5. REFERENCES
      6. KEY TERMS AND DEFINITIONS
      7. ENDNOTES
    3. Chapter 3: Democratising E-Democracy
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. PROPOSED ROADMAP
      5. CONCLUSION AND FUTURE WORK
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 4: ICT
      1. ABSTRACT
      2. INTRODUCTION
      3. SOCIAL INCLUSION AT STAKE IN THE DIGITAL SOCIETY
      4. INFORMATION SOCIETY GOVERNANCE: CITIZEN EMPOWERMENT
      5. BUILDING AN INCLUSIVE GOVERNANCE
      6. CONCLUSION
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    5. Chapter 5: Toward Digital Inclusion
      1. ABSTRACT
      2. INTRODUCTION
      3. ACCESS AND BEYOND: ENABLING TECHNOLOGIES
      4. RETHINKING DIGITAL DIVIDE AND SOCIAL INCLUSION
      5. E-INCLUSION BECOMES, THEREFORE, ONE OF THE KEY POINTS OF PUBLIC POLICIES ON SOCIAL INCLUSION
      6. A MULTILEVEL MODEL FOR ANALYZING DIGITAL DIVIDES
      7. NEW MEDIA LITERACY AND DIGITAL INCLUSION
      8. MEASURING THE DIGITAL DIVIDE
      9. FUTURE TRENDS
      10. CONCLUSION
      11. REFERENCES
      12. KEY TERMS AND DEFINITIONS
      13. ENDNOTES
    6. Chapter 6: Technological Features and the Structuring of Political Participation
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. CONCEPTUAL FRAMEWORK AND AGENTA FOR RESEARCH ON SOCIAL INCLUSION
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    7. Chapter 7: Democratic Potentials of UN Climate Change Conference Host Government Websites
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODS
      5. UNCCC HOST GOVERNMENT WEBSITES’ DEMOCRATIC POTENTIALS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. APPENDIX 1
      10. APPENDIX 2
      11. APPENDIX 3
      12. APPENDIX 4
      13. APPENDIX 5
      14. APPENDIX 6
      15. APPENDIX 7
    8. Chapter 8: Local Government as a Democracy Actor or a Service Delivery Actor
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND: THE ENDS OF LOCAL GOVERNANCE
      4. INTERROGATING COMMUNITY, GOVERNMENT AND DECISION MAKING
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    9. Chapter 9: E-Government in the OECD
      1. ABSTRACT
      2. INTRODUCTION
      3. A MULTIPLICITY OF E-GOVERNMENT MODELS
      4. NATIONAL AND LOCAL VARIATIONS IN E-GOVERNMENT IN THE OECD
      5. E-GOVERNMENT AND DIGITAL DIVIDES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    10. Chapter 10: Social Inclusion of Australian Children in the Digital Age
      1. ABSTRACT
      2. INTRODUCTION
      3. THE ROLE OF DIGITAL COMMUNICATION IN THE SOCIAL EXCLUSION OF CHILDREN
      4. INDEX METHODOLOGY
      5. RESULTS
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
  8. Section 2: E-Government and Social Inclusion – Cases
    1. Chapter 11: Australia.gov.au
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
      6. REFERENCES
      7. ADDITIONAL READING
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    2. Chapter 12: Social Inclusion and OmbudsOffice Websites in Canada
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
      4. REFERENCES
      5. KEY TERMS AND DEFINITIONS
    3. Chapter 13: To Participation and Beyond?
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND TO E-DEMOCRACY IN BRISTOL, UK
      4. THE DEVELOPMENT OF E-DEMOCRACY IN BRISTOL
      5. RESEARCH AND EVALUATION
      6. DISCUSSION: TOWARDS PHASE FOUR?
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 14: Government-With-You
      1. ABSTRACT
      2. INTRODUCTION
      3. FUTURE TRENDS
      4. CONCLUSION
      5. REFERENCES
      6. ADDITIONAL READING
      7. KEY TERMS AND DEFINITIONS
    5. Chapter 15: Strategies for Digital Inclusion
      1. ABSTRACT
      2. INTRODUCTION
      3. PAYMENT OF OLD AGE PENSIONTHROUGH MOBILE BASED BANKING
      4. ECHAUPAL-SHARING KNOWLEDGE AND IMPROVING FARMER SUPPLY CHAIN
      5. KEY LESSONS FROM SUCCESSFUL PROJECTS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    6. Chapter 16: E-Governance and Social Inclusion
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    7. Chapter 17: Social Inclusion and the Digital Divide
      1. ABSTRACT
      2. INTRODUCTION
      3. CURRENT STATUS AND ANALYSIS MODEL OF DIGITAL DIVIDE
      4. CURRENT STATUS OF DIGITAL DIVIDE AND CHALLENGES
      5. CASES OF KOREAN TERMS OF BRIDGING OF DIGITAL DIVIDE AND SOCIAL INCLUSION
      6. PROSPECTS: PREEMPTIVE PREPARATION WITH NEW TECHNOLOGIES FOR DIGITAL DIVIDE
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
  9. Related References
  10. Compilation of References
  11. About the Contributors