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E-Business Issues, Challenges and Opportunities for SMEs

Book Description

Electronic business plays a central role in the economy, facilitating the exchange of information, goods, services, and payments. It propels productivity and competitiveness and is accessible to all enterprises, and as such, represents an opportunity also for SME competitiveness. E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness discusses the main issues, challenges, opportunities, and solutions related to electronic business adoption, with a special focus on SMEs. Addressing technological, organizational, and legal perspectives in a very comprehensive way, this text aims to disseminate current developments, case studies, new integrated approaches, and practical solutions and applications for SMEs.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  5. Preface
    1. ABOUT THE SUBJECT
    2. ORGANIZATION OF THE BOOK
    3. EXPECTATIONS
  6. Acknowledgment
  7. Section 1: Technological and Organizational Challenges
    1. Chapter 1: Designing Digital Marketplaces for Competitive Advantage
      1. Abstract
      2. INTRODUCTION
      3. DIGITAL MARKETPLACE
      4. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
    2. Chapter 2: E-Commerce Systems for Software Agents
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. VERIFYING E-COMMERCE SYSTEMS
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    3. Chapter 3: Enhancing the Preparedness of SMEs for E-Business Opportunities by Collaborative Networks
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. VO BREEDING ENVIRONMENT (VBE)
      5. STRATEGIC PLANNING IN VBES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    4. Chapter 4: E-Learning for SMEs
      1. Abstract
      2. INTRODUCTION
      3. E-LEARNING BACKGROUND
      4. IMPROVING BUSINESS DECISION CAPABILITY USING SERIOUS GAMES
      5. STRATEGIES FOR CORPORATE LEARNING IN SMES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    5. Chapter 5: 21st Century Learning Opportunities for SME Success
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. Synthesized Theoretical Foundation
      5. SME Success: Strategies for 21st Century Lifelong Learning
      6. SOLUTIONS AND RECOMMENDATIONS
      7. FUTURE RESEARCH
      8. CONCLUSIONS
    6. Chapter 6: Open Innovation
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. OPPORTUNITIES
      5. CHALLENGES
      6. RESEARCH RECOMMENDATIONS
      7. CONCLUSION
    7. Chapter 7: Organizational Readiness/Preparedness
      1. Abstract
      2. INTRODUCTION
      3. VALUE OF ORGANIZATIONAL READINESS
      4. FOUR PILLARS OF ORGANIZATIONAL READINESS
      5. IT GOVERNANCE AND PLANNING
      6. IMPORTANCE OF IT GOVERNANCE PLANNING
      7. MOVING TOWARDS ORGANIZATIONAL READINESS
      8. CONCLUSION
    8. Chapter 15: An Approach to Efficient Waste Management for SMEs via RBVOs
      1. Abstract
      2. INTRODUCTION
      3. Challenges and Opportunities for SMES in Waste Management
      4. Technological background
      5. The potential of rbvos for smes in waste management
      6. FuTURE rESEARCH dIRECTIONS
      7. Conclusion
  8. Section 2: New Business Models and Technological Support
    1. Chapter 8: Digital Marketplaces as a Viable Model for SME Networking
      1. Abstract
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. WHAT VIABLE MODEL FOR DIGITAL MARKETPLACE?
      5. THE DIGITAL MARKETPLACE BUSINESS MODEL IDENTIFICATION
      6. CONCLUSION
    2. Chapter 9: What is New with Organization of E-Business
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND OF RELATIONSHIPS IN E-BUSINESS
      4. ORGANIZATIONAL UNDERSTANDING OF E-BUSINESS
      5. HOW INFORMATIONS SUPPPORT INFLUENCE ON ORGANIZATION OF RELATIONSHIPS IN E-BUSINESS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    3. Chapter 10: Knowledge Supply for SME Networks
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. Application Areas for Knowledge Supply in SME
      5. SELECTED TECHNICAL APPROACHES
      6. DISCUSSION
      7. SUMMARY AND FUTURE WORK
    4. Chapter 11: SME as a Service
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. DESIGNING AN ENTERPRISE ARCHITECTURE (EA) FOR CHANGEABILITY
      5. THE “ENTERPRISE AS A SERVICE” CONCEPT
      6. CONCLUSION
    5. Chapter 12: Reflecting on New Businesses Models for SMEs Through Technological Application
      1. ABSTRACT
      2. BACKGROUND
      3. BRAZIL: A CASE STUDY FOR SMALL AND MEDIUM ENTREPRENEURSHIP
      4. CONCLUSION
    6. Chapter 13: E-Health Business Models Prototyping by Incremental Design
      1. Abstract
      2. INTRODUCTION
      3. BACKGROUND
      4. MAIN FOCUS OF THE CHAPTER:
      5. PROBLEMS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    7. Chapter 14: Specifications for a Website Audit Tool for Small Businesses
      1. Abstract
      2. INTRODUCTION
      3. Background
      4. Main FOCUS OF the CHAPTER
      5. FuTURE rESEARCH dIRECTIONS
      6. Conclusion
  9. Section 3: New E-Business Frameworks
    1. Chapter 16: Retail 2.0
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. Main FOCUS OF the CHAPTER
      5. ISSUES, CONTROVERSIES, PROBLEMS
      6. STRATEGIC IMPLICATIONS ARISING FROM RETAIL BUSINESS REVOLUTION
      7. SOLUTIONS AND RECOMMENDATIONS
      8. FuTURE rESEARCH dIRECTIONS
      9. Conclusion
    2. Chapter 17: A Unified View of Enablers, Barriers, and Readiness of Small to Medium Enterprises for E-Business Adoption
      1. Abstract
      2. Introduction
      3. Definitions of electronic business and SMEs
      4. The benefits and barriers of e-business adoption
      5. Enablers of E-Business Adoption
      6. E-Readiness
      7. MAMS E-Readiness Assessment Framework
      8. Limitations and Future Research Avenues
      9. Conclusion
    3. Chapter 18: Issues Influencing Electronic Commerce Activities of SMEs
      1. Abstract
      2. Introduction
      3. SMEs and Electronic Commerce
      4. The Effects of Electronic Commerce Applications in SMEs
      5. The Problems Affecting Electronic Commerce Activities of SMEs
      6. Cultural Problems
      7. Technical Problems
      8. General Review
      9. A Study of the Turkish Automotive Supplier Industry
      10. Conclusion
    4. Chapter 19: Constrains Associated to E-Business Evolution
      1. Abstract
      2. INTRODUCTION
      3. E-Business and maturity models
      4. Constraints to e-business evolution
      5. FuTURE rESEARCH dIRECTIONS
      6. Conclusion
    5. Chapter 20: An Integrative Framework on the Psychological Variables Explaining the Consumers’ Use of E-Commerce-Based Recommendation Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONCEPTUAL MODEL
      5. CONCLUSION
    6. Chapter 21: Fairness in Virtual Teams
      1. Abstract
      2. INTRODUCTION
      3. UNDERSTANDING VIRTUAL TEAMS
      4. FAIRNESS IN CO-LOCATED TEAMS
      5. THE CONSTRUCT OF E-ORGANIZATIONAL JUSTICE
      6. DISCUSSION/IMPLICATIONS
      7. CONCLUSION
    7. Chapter 22: Open Innovation in SMEs
      1. ABSTRACT
      2. Introduction
      3. Background
      4. Strategies
      5. Challenges
      6. Development of the business model
      7. Recommendations and future discourses
      8. Conclusion
  10. Compilation of References
  11. About the Contributors