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Dynamic Models for Knowledge-Driven Organizations

Book Description

Since knowledge systems and knowledge management programs are put in place to monitor workers in the performance of their jobs; knowledge is, therefore, an essential component in the achievement of goals and production of economic benefit of an organization. Dynamic Models for Knowledge-Driven Organizations presents a widespread collection of research on the understanding of the managerial, technical and human issues associated with the use of knowledge in organizations while bearing in mind the design, development, and maintenance of useful knowledge management systems. This reference is essential for the tools and information needed to effectively implement knowledge management systems and would benefit researchers and practitioners alike.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. Associate Editors
    3. List of Reviewers
  5. Preface
  6. Chapter 1: Valuing Knowledge-Based Initiatives
    1. ABSTRACT
    2. INTRODUCTION
    3. 2. THEORY AND LITERATURE
    4. 3. VALUING KBI IN THEORY AND PRACTICE
    5. CONCLUSION
  7. Chapter 2: The Effects of a KM Strategy on KM Performance in Professional Services Firms
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. FOUNDATIONS
    4. 3. RESEARCH METHODOLOGY AND PROCESS
    5. 4. RESULTS
    6. 5. DISCUSSION
    7. 6. CONCLUSIONS, LIMITATIONS, AND FUTURE RESEARCH
    8. APPENDIX
  8. Chapter 3: Knowledge Management
    1. ABSTRACT
    2. INTRODUCTION
    3. EVALUATION AND MEASUREMENT OF KNOWLEDGE MANAGEMENT STRATEGIES
    4. KNOWLEDGE MANAGEMENT GOVERNANCE
    5. BUSINESS STRATEGY AND KNOWLEDGE MANAGEMENT ALIGNMENT
    6. RESEARCH DESIGN AND METHOD
    7. FINDINGS AND DISCUSSION
    8. CONCLUSIONS AND FUTURE RESEARCH
    9. APPENDIX
  9. Chapter 4: A Knowledge Management Tool for the Interconnection of Communities of Practice
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH AND BASIS
    4. 3. A MODEL OF THE INTERCONNECTION OF CoPs (ICP)
    5. 4. A PROPOSAL OF A KNOWLEDGE MANAGEMENT TOOL
    6. 5. DISCUSSION
    7. 6. A DESCRIPTIVE INVESTIGATION
    8. 7. CONCLUSION
  10. Chapter 5: Knowledge Management Process and Organizational Performance in SMEs
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. RESEARCH METHODOLOGY
    5. ANALYSIS AND DISCUSSION
    6. CONCLUSION
  11. Chapter 6: Boundary Spanning Role of the IS Development Team in Consultant-Partnered Projects
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. THEORY
    4. 3. RESEARCH MODEL
    5. 4. HYPOTHESES DEVELOPMENT
    6. 5. RESEARCH METHOD
    7. 6. ANALYSIS AND RESULTS
    8. 7. DISCUSSION
    9. 8. CONCLUSION
    10. Appendix A. Survey Questionnaire
  12. Chapter 7: The Practice of Jordanian Business to Attain Customer Knowledge Acquisition
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. LITERATURE REVIEW
    4. 3. RESEARCH MODEL AND HYPOTHESIS
    5. 4. RESEARCH METHODOLOGY
    6. 5. DATA ANALYSIS AND RESULT
    7. 6. CONCLUSION
    8. Appendix A. Questionnaire Design
  13. Chapter 8: Impact of Knowledge Management Dimensions on Learning Organization
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE MANAGEMENT
    4. LEARNING ORGANIZATION
    5. BUSINESS EXCELLENCE
    6. METHODOLOGY
    7. ANALYSIS OF DATA AND FINDINGS
    8. DISCUSSION OF FINDINGS
    9. CONCLUSION
  14. Chapter 9: A Dynamic Ability-Based View of the Organization
    1. ABSTRACT
    2. INTRODUCTION
    3. CHRONOLOGICAL PROPOSAL
    4. ORGANIZATIONAL ABILITIES
    5. ORGANIZATIONAL INTELLIGENCE
    6. ORGANIZATIONAL AUTONOMY
    7. STRATEGIC CONTEXT OF ABILITY-BASED VIEW
    8. STRATEGIC DYNAMIC MODEL
    9. CONCLUSION
  15. Chapter 10: Assessing Knowledge Management Needs
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. LITERATURE REVIEW
    4. 3. CONCEPTUAL FOUNDATION
    5. 4. METHODOLOGY
    6. 5. DATA AND DISCUSSION
    7. 6. CONCLUSION
  16. Chapter 11: Learning a Lightweight Ontology for Semantic Retrieval in Patient-Centered Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. SEMPER: A SUPPORT SYSTEM FOR PATIENT SELF-CARE
    4. THE NEED FOR SEMANTIC RETRIEVAL
    5. LEARNING A LIGHTWEIGHT ONTOLOGY USING A BIOLOGICALLY INSPIRED NEURAL NETWORK
    6. EVALUATION OF THE ASSOCIATION NET LEARNING
    7. CONCLUSION
  17. Chapter 12: KM Approach for Improving the Labor Productivity of Vietnamese Enterprise
    1. ABSTRACT
    2. INTRODUCTION
    3. DEFINITIONS AND RELATED WORKS
    4. KM-ORIENTED MODEL AND RESEARCH DESIGN
    5. DATA ANALYSIS AND RESULTS
    6. REGRESSION ANALYSIS RESULT
    7. CONCLUSION
    8. APPENDIX
  18. Chapter 13: Using Grounded Theory to Acquire Knowledge About Critical Success Factors for Conducting Software Process Improvement Implementation Initiatives
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. USING GROUNDED THEORY IN QUALITATIVE STUDIES
    4. 3. GUIDING KNOWLEDGE ACQUISITION WITH GROUNDED THEORY
    5. 4 . ACQUIRING KNOWLEDGE ABOUT CRITICAL SUCCESS FACTORS
    6. 5. ASSESSING AND VERIFYING THE THEORETICAL KNOWLEDGE FRAMEWORK
    7. 6. CONCLUSION
    8. APPENDIX
  19. Chapter 14: Managing Professions for Knowledge Management
    1. ABSTRACT
    2. INTRODUCTION
    3. THE ROLE OF PEOPLE IN KNOWLEDGE MANAGEMENT
    4. METHODOLOGY
    5. HRM IN KM PROGRAMS: LESSONS FROM EXPERIENCE
    6. CONCLUSIONS: IMPLICATIONS FOR RESEARCH AND MANAGEMENT
  20. Chapter 15: Merging Controlled Vocabularies for More Efficient Subject-Based IR Systems
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. LCSH AND THESAURI AS CONTROLLED VOCABULARIES FOR PRE- AND POST- COORDINATED SUBJECT-BASED IR SYSTEMS
    4. 3. RELATED WORK
    5. 4. PROPOSED APPROACH
    6. 5. CONCLUSION
  21. Chapter 16: Community-Based Development of Knowledge Products
    1. ABSTRACT
    2. INTRODUCTION
    3. THE PROBLEM
    4. CONCLUSION
  22. Chapter 17: Impact of Knowledge Management Practices on Task Knowledge
    1. ABSTRACT
    2. INTRODUCTION
    3. A MODEL OF INDIVIDUAL LEVEL KNOWLEDGE MANAGEMENT PRACTICES AND TASK KNOWLEDGE OUTCOMES
    4. DISCUSSION
    5. CONCLUSION
  23. Chapter 18: Team Learning and Reflexivity in Technology-Mediated Collaboration
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH MODEL AND HYPOTHESES
    5. RESEARCH METHODOLOGY
    6. RESULTS
    7. DISCUSSION, IMPLICATIONS, AND CONCLUSION
    8. CONCLUSION
  24. Chapter 19: Measuring Knowledge Management/Knowledge Sharing (KM/KS) Efficiency and Effectiveness in Enterprise Networks
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND
    4. KNOWLEDGE MANAGEMENT (KM)
    5. KNOWLEDGE SHARING (KS)
    6. CONTRIBUTION OF KNOWLEDGE SHARING (KS) TOWARDS KNOWLEDGE MANAGEMENT SUCCESS
    7. EFFORTS IN MEASURING KNOWLEDGE SHARING
    8. SIGNIFICANCE OF THE PROPOSED RESEARCH
    9. RESEARCH OBJECTIVE AND MODEL
    10. ENTERPRISE KNOWLEDGE NETWORK CHARACTERISTIC (INPUT) METRICS
    11. KNOWLEDGE FLOW CHARACTERISTIC (OUTPUT / EFFICIENCY) METRICS
    12. KNOWLEDGE IMPACT CHARACTERISTIC (OUTCOME/EFFECTIVENESS) METRICS
    13. ILLUSTRATING THE USAGE OF THE METRICS:
    14. ANALYZING THE KM/KS METRICS FOR
    15. SUMMARY AND LIMITATIONS OF THE CURRENT RESEARCH
    16. CONCLUSION AND FUTURE RESEARCH
  25. Chapter 20: How Should Students Prepare for Exams
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. RESEARCH DESIGN AND METHODOLOGY
    5. RESULTS
    6. DISCUSSION AND IMPLICATIONS
    7. LIMITATIONS OF THE STUDY
    8. CONCLUSION
  26. Chapter 21: An Ontological Approach to Enterprise Knowledge Modeling in a Shipping Company
    1. ABSTRACT
    2. INTRODUCTION
    3. ENTERPRISE KNOWLEDGE MODELING (EKM)
    4. ONTOLOGY-BASED EKM
    5. BUILDING ONTOLOGY-BASED EKM
    6. CONCLUSION
  27. Compilation of References
  28. About the Contributors