Problems Always Expand
We often have a delusion that once we get people to use our tool or technique, we’ll eliminate a set of our problems. In this mode of thought, problems are finite, and we will reduce our problems. Sadly, problems are infinite. Problems are a gas, not a liquid. They always expand to take up as much room as they can.
Maybe saving a whole bunch of time will result in fewer billable hours and people losing jobs. Maybe fixing one broken area will reveal a weakness in another. Whatever the case, the world won’t be perfect when you are done.
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