Now What?

With any luck, management agreed and has issued a mandate. Problem solved. Right?

Not quite yet. Just because compliance is mandatory doesn’t mean that compliance is compelled. You have to monitor, track, and ultimately report compliance. Why you? It’s because this whole thing has been your baby from the start. Without that vigilance, the mandate is useless. Now, I’m not suggesting you have to go all Secret Police on your co-workers, but you do need to encourage people to comply.

To be completely clear here, this step is optional and not always called for. You may very well be successful in converting people through the previous three methods. Additionally, your solution might not require 100 percent compliance, and you’re cool leaving ...

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