What Do You Want from Management?

Simply stated, you want management to set a policy that your tool and technique must be used in its appropriate setting. Quite simply, for all of your skeptics, doing what you want them to do is now part of their job.

The mechanics of how this is enforced will vary. Usually people are told they must do things. They must justify noncompliance. Depending on the tool or technique and your organization, employees might have compliance become part of their annual review.

Gatekeepers are also a possible enforcement avenue. Gatekeepers control resources that your skeptics need to do their job or get into production. For example, if you need a server admin to put your code onto production servers, then they can check ...

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