Developing Trust

As I said earlier, there are no magic bullets for creating trust. There are things you can do to develop trust over the long term. I’d make the argument that you should be doing these things anyway, but to each their own.

Don’t Lie by Commission

Lies by commission are pretty obvious because they’re what we think of normally when we think about lies. Saying something like “MYSQL isn’t a relational database because it doesn’t handle foreign keys” is a lie of commission. This is pretty straightforward. It’s possible that if caught, you can claim it was a mistake. But go to that play too often, and people will catch on to you.

I know our kindergarten teachers told us not to lie when we were young, but I’m telling you not to do this ...

Get Driving Technical Change now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.