Chapter 3Solve the Right Problem
Before we make any moves to convince others of our solution, we have to ask ourselves a very important question: are we solving a problem or pushing a solution? Solving a problem is good; it’s about fixing what ails our groups. But pushing a solution is neutral at best and usually detrimental. But often it is what happens. Why?
In our excitement over the solution we found, we lose sight of the fact that we are trying to address a problem. We forget that most problems have more than one solution. Instead, we focus on pushing our solution, which may not be right for the particulars of the problem. So, despite that our tool can be a fix for our problem, there may be better fixes for the problem that work better ...
Get Driving Technical Change now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
