Driving Sustainability to Business Success: The DS FactorManagement System Integration and Automation

CHAPTER 9 Integrated Principles for a Sustainable Business Management System

Looking at business challenges and opportunities for the future is not an easy task. After reviewing the international standard principles for quality and then researching major corporations as to what they were working toward in environment and occupational health and safety, I present a list of key principles for business management to drive business success.

INTEGRATED PRINCIPLES

BUSINESS MANAGEMENT SYSTEM PRINCIPLES

1. Business focus
   1. Quality: Customer Satisfaction (Quality of processes, products and services)
   2. Environment: Prevention of pollution
   3. Occupational Health and Safety: Prevention of injury and ill health
   4. Financials
2. Leadership
3. Compliance with legal and other requirements
4. Involvement of people—innovation, participation, consultation, partnerships, and collaboration
5. Process approach—system approach to management
6. Management of resources—mutually beneficial supplier relationships
7. Operational control
8. Emergency preparedness
9. Performance evaluation
10. Factual approach to decision making and information sharing
11. Continual improvement

1. Business focus

   The principles for business success need to be integrated to provide a management framework for all organizations to position themselves as innovators and leaders in integrating sustainability and long-term value into the management of their business ...