You are previewing Driving Sustainability to Business Success: The DS FactorManagement System Integration and Automation.
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Driving Sustainability to Business Success: The DS FactorManagement System Integration and Automation

Book Description

Efficient, compliant management systems pave the road to sustainability through integration and automation

The book addresses the many definitions of sustainability and why CEOs need the links between sustainability, business value, and performance. Business leaders are committed to leading the way, and the book outlines the support of a management system structure and business principles that will drive the accomplishment of their mission. Stakeholder demands on CEOs include many challenges. Investors are assessing companies for financial performance. The shrinking talent pool of employees is looking to work with organizations that support social, environment, and economic operating practices and principles.

Great leaders are those that ask questions, who are creative to drive innovation for growth of their company. The Assess-Reflect-Act section on international business principles defined in the book will ask you as the leader thought provoking questions to stimulate action within your organization to bring people, processes, and technology together for business success.

Leaders need to transition to smart decisions that are data driven. The company's management system structure is important to build a strong framework for business process operations and automation for global competitiveness. Topics include:

  • Business plans vs management systems

  • Management system frameworks: standardization, ISO standards: Quality — ISO 9001, Environment — ISO 14001, OHSAS 18001, Integrated Management Systems

  • Three Steps for Process Development: Identify, Insure, Improve

  • Focus for the Organization: Compliance Costs, Best Practices, Strategic Planning

  • Support — Resources: Innovation, Engagement, Succession Planning

  • Data as a Valuable Resource

  • Operation: Process Risks, Management System Control Plan, E-commerce, Enterprise Resource Planning (ERP), Green Awareness-Eco Design, Automated Controls, Cloud Computing

  • Performance Evaluation — Monitor, Measure, Analyze, Audit, Management Review

  • Competitive Landscape

  • The constant need to improve internal processes and move toward business sustainability and quality standards is a major stressor for governments and businesses. With one-third of the workforce retiring in the next five to ten years, the need has become more immediate, and the focus has shifted to building a strong framework for business process operations and automation for global competitiveness. This book provides a roadmap to efficient, compliant systems, showing businesses how to build toward sustainability goals and capture key knowledge of the employees involved in the process.

    Table of Contents

    1. Preface
      1. Audience
      2. Overview of the Contents
    2. Acknowledgments
      1. CHAPTER 1 CEO Study on Sustainability
        1. Refocus of Business Leaders—Top Priorities
        2. Link between Sustainability and Business Value
        3. United Nations Global Compact: The Ten Principles—Understanding Their Scope of Sustainability
        4. Seven Steps to Sustainability
        5. CEOs on Sustainability
        6. Quantify Business Value for Sustainability
        7. Factors Driving CEOs on Sustainability
        8. Notes
      2. CHAPTER 2 Sustainability in Developing Countries—Innovation
        1. DevXchange
        2. Children of the Dump Project
        3. Helping People Help People
        4. Moringa Tree Known as “Miracle Tree” for Sustainability
        5. Notes
      3. CHAPTER 3 Sustainability in the Banking Community
        1. International Finance Corporation—IFC Financing in Emerging Markets
        2. Sustainable Finance Awards
        3. HSBC Global Connections
        4. Suncor’s Challenge—“What Yes Can Do”—Our Voice
        5. Notes
      4. CHAPTER 4 International Institute for Sustainable Development
        1. Drivers Pushing Business to Corporate Responsibility
        2. Global Reporting Initiative
        3. Corporate Responsibility Reporting
        4. Lessons from the Leaders
        5. Notes
      5. CHAPTER 5 Defining Business Sustainability
        1. Definitions of Sustainability
        2. Taking the Next Steps to Business Success
        3. Ready for the Coming Age of Abundance
        4. Business Challenges: Management of Business Knowledge
        5. Notes
      1. Principles for Management Systems
      2. CHAPTER 6 Principles for Quality Management Systems
        1. Customer Focus
        2. Leadership
        3. Involvement of People
        4. Process Approach
        5. System Approach to Management
        6. Continual Improvement
        7. Factual Approach to Decision Making
        8. Mutually Beneficial Supplier Relationship
        9. Note
      3. CHAPTER 7 Principles for Environmental Management Systems
        1. Industry Leaders Improving Our World
        2. Environmental Management
        3. Leadership
        4. Continual Improvement—Prevention of Pollution
        5. System Approach to Management
        6. Compliance with Legal and Other Requirements
        7. Performance Evaluation
        8. Management of Resources
        9. Operational Control
        10. Emergency Preparedness
        11. Notes
      4. CHAPTER 8 Principles for Occupational Health and Safety Management Systems
        1. Leadership
        2. Continual Improvement
        3. System Approach to Management
        4. Compliance with Legal and Other Requirements
        5. Performance Evaluation
        6. Management of Resources
        7. Operational Control
        8. Emergency Preparedness and Response
        9. Notes
      5. CHAPTER 9 Integrated Principles for a Sustainable Business Management System
      1. Plan, Do, Check, Act—Deming
      2. Three-Step Process: Identify, Insure, Improve – Pilot
      3. Management System Implementation
      4. CHAPTER 10 International Management Systems
        1. North America Lags Behind
        2. Business Benefits: Business Structure for Success
        3. Assess, Reflect, Act: Driving Sustainability to Business Success
        4. Notes
      5. CHAPTER 11 Management Systems
        1. Business Plans vs. Management Systems Meeting ISO Standards
        2. Where Is the Weak Link in Your Management System?
        3. Why Use Management Systems Meeting International Standards?
        4. Management System Framework—Generic
        5. Management System Standardization—Annex SL
        6. Integrated Management Systems
        7. Integrated Management System Standard—PAS 99:2006
      6. CHAPTER 12 Step One: Identify
        1. Understanding the Organization
        2. Management System Planning
        3. Leadership and Commitment
        4. Good to Great
        5. Notes
      7. CHAPTER 13 Step Two: Insure
        1. Implementation of Plans
        2. Support—Resources
        3. Operation
        4. Notes
      8. CHAPTER 14 Step Three: Improve
        1. Performance Evaluation
        2. Monitor, Measure, Analyze, and Evaluate
        3. Control of Nonconforming Product or Service
        4. Analysis of Information
        5. Internal Audit
        6. Management Review
        7. Improvement
      9. CHAPTER 15 Conclusion
        1. Competitive Landscape
        2. As a Leader
        3. Pilot Project—Management System Makeover™
    6. About the Author —M. Jayne Pilot
    7. Index
    8. End User License Agreement