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Driving Down Cost: How to Manage and Cut Costs- Intelligently: How to Manage and Cut Costs- Intelligently by Andrew Wileman

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8 Lateral Thinking

Though we cannot make our sunStand still, yet we will make him run

—Andrew Marvell

So far I’ve looked at the more straightforward ways of getting a grip on cost: keeping headcount tight, getting tough with suppliers, using the internet, globalization. In this chapter I turn some conventional thinking about cost on its head. I look at the sneakier ways costs get created and the more creative ways they can be cut. When costs get cunning, you need to get smart.

Excess cost can be created by indirect factors that aren’t immediately apparent. You can only attack these costs by getting to the real heart of the problem, rather than just bashing away at the cost itself. The three biggest indirect cost generators are time, complexity ...

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