Before we take a look at how cost leadership can be applied in particular areas and functions, here are some overall techniques and tactics for getting the best results. I’ve used all of them over the years, on dozens of consulting projects and as a CFO.
I would not say that the future is necessarily less predictable than the past. I think the past was not predictable when it started.
First, you need to understand cost drivers and cost dynamics. What creates cost? How do costs move? In particular:
Which costs move mainly with revenue and how?
Which costs move mainly with headcount ...