Chapter 1
How to Ensure Controllership Success and Where It Matters
Drivers and Impact of Successful Controllership
Controllers play a vital role in maximizing company performance. They support management by supplying information, design management control systems to improve the quality of management decisions, and—as has been shown in empirical studies—significantly enhance firm adaptability.1 But all of these positive influences are only experienced when controllers themselves are successful. This book focuses on the drivers that make controllers successful.
The core mission of controllers is to provide support to managers and other employees to enable them to be efficient and effective, thus contributing to overall firm performance. ...
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