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Don’t Take the Last Donut by Judith Bowman

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image6E-mail

You have come to a stalemate while working on a business project and seek counsel from a coworker in another department. You use e-mail as a method of communicating, which is standard operating procedure in your firm. Several e-mails later, there is still no resolution in sight. What to do? After three volleys back and forth via e-mail on the same topic, protocol suggests you either pick up the telephone or pick yourself up and visit your colleague the old fashioned way (in person), or at the very least, on the telephone. The continued exchange of e-mail suggests the topic is too volatile or complex to be handled via virtual correspondence ...

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