Acknowledgements

In addition to the inspiration and knowledge derived from the many references listed at the end of the book, I am also indebted to the following people for their advice and permission to use the images in the book.

Susan Allen, director of technology services, Worthington Libraries, Worthington, OH, USA.

Ian Baaske, developer, North Suburban Library System, Wheeling, IL, USA.

Andy Baker, library hub manager, Bedfordshire County Council, UK.

John Blyberg, assistant director for innovation and UX, Darien Library, Darien, CT, USA.

Cali Bush, director of legal services, O’Reilly Media Inc., Sebastopol, CA, USA.

Kyle Cook, web education and outreach, Nashville Public Library, Nashville, TX, USA.

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