List of acronyms
BFW big frickin’ wall
ILS integrated library system
IM instant messaging
IT information technology
MMORPG massively multiplayer online role-playing game
OPAC Online Public Access Catalog
ROI return on investment
ROR rate of return
RSS Really Simple Syndication
SL Second Life
SOPAC Social Online Public Access Catalog
SROI Social Return on Investment
UKOLN UK Office for Library and Information Networking
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